D&W Proces Technology

D&W Process Technology is involved in the development and manufacture of process installations for the food industry. They are all unique, tailor-made projects. D&W Process Technology goes through various engineering phases together with the customer. The company is independent in the choice of components. But when the customer has not prescribed anything, they opt for the complete range of components from Flowcomm.

Sjoerd van den Donk, shareholder and intended successor of director/owner Leon van de Donk, explains that Flowcomm and D&W have been working together for a long time. “A relationship of trust has grown,” he explains. “As a small and flexible company, we need a partner that has the same switching speed. To assist us when it matters, without lengthy discussions. Flowcomm thinks and acts the same way we do. At critical moments you have to be able to count on each other and go the extra mile together. Hence our unwritten partnership.”

This way of working together proves to be very valuable for D&W. Sjoerd: “It enables us to sell our process installations in the way we want. We have been carrying out custom projects for 21 years. We develop and build unique installations time and again to specific questions and needs of customers. Everything is new. With this method it is impossible to foresee all obstacles in practice in advance. What matters is that you overcome those obstacles in a way that makes customers happy. To this day, we have succeeded. We owe this in part to good suppliers, such as Flowcomm. They are available when I need them, think along when we need them and step up a few gears when necessary. Because of that experience and the trust built up, I don't feel the need to continue shopping."